Returns and Exchanges
If you are not completely satisfied with your purchase, please contact us by email contact@cafe-bolero.com or by phone 04 889 3203 within 7 days after receiving your order and we will inform you if you are eligible for a refund or exchange.
Please include a copy of your tax invoice or GST receipt as proof of purchase. Important: Returned items must be unused, unopened and in its original packaging.
Delivery
All deliveries normally take up to 3 working days nationwide. We will provide you with the tracking details once items are shipped. Please take note that delivery targets are used only as a guide, therefore, we do not guarantee that your parcel will reach you within the delivery target. Rural deliveries may take a bit longer than the delivery target date.
If you are not completely satisfied with your purchase, please contact us by email contact@cafe-bolero.com or by phone 04 889 3203 within 7 days after receiving your order and we will inform you if you are eligible for a refund or exchange.
Please include a copy of your tax invoice or GST receipt as proof of purchase. Important: Returned items must be unused, unopened and in its original packaging.
Delivery
All deliveries normally take up to 3 working days nationwide. We will provide you with the tracking details once items are shipped. Please take note that delivery targets are used only as a guide, therefore, we do not guarantee that your parcel will reach you within the delivery target. Rural deliveries may take a bit longer than the delivery target date.